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Refund and Return Policy


Your satisfaction is guaranteed.  If you are not happy with your order please Contact Us so we can help resolve your issue.  Our support team goes above and beyond to ensure you are satisfied with your purchase.

If for any reason you are not fully satisfied with your purchase, PhoneApparel will offer a replacement item of equal or lesser value within 30 days of order receipt.

In the event your package is lost or damaged we will replace your case at no cost. If there is a design error or printing error we will replace your product at no cost to you.

If a refund is requested, we will issue a credit to you for the product being returned (excluding any shipping charges) once we have received it back.  Replacements and returns require an RMA (Return Material Authorization) number issued to you by customer service.  Once your return is received and inspected, we will send you an email to notify you of your refund.  Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days. 

After receiving your RMA number please send returns to:    
PhoneApparel Returns
667 Still Branch Dr.
Canton, GA 30115


In the return package please provide: 
-RMA #
-Order #
-Full Name
-Email Address

Manufacturer Warranty Returns
Many items come with a manufacturer's warranty (wireless earbuds for example). If the product arrives damaged or fails during the warranty period, please send an email to for resolution.